Privacy Policy

Privacy Policy for Bunny Hall LTD

Last Updated: 12/11/2023

Bunny Hall LTD (registered number 13300797) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

1. Information We Collect

We collect and process various types of personal information, including but not limited to:

  • Contact information, including your name, email address, phone number, and postal address.

  • Financial information, such as billing details and payment information.

  • Information about your property development and design preferences and projects.

  • Communication history between you and our company.

  • Information collected through our website, including IP addresses and cookies (please see our Cookie Policy for details).

  • Information required by law for compliance, accounting, and tax purposes.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide property development and design services as requested.

  • To communicate with you regarding your projects, inquiries, and updates.

  • To process payments and invoices.

  • To improve our services and website.

  • To comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We may share your personal information with:

  • Our employees, contractors, and service providers involved in your projects.

  • Legal and regulatory authorities when required by law.

  • Third-party service providers for website hosting, payment processing, and analytics.

  • Other third parties with your consent or as required for the fulfilment of your projects.

4. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Rectification: You can request corrections to your personal information if it is inaccurate or incomplete.

  • Erasure: You have the right to request the deletion of your personal data in certain circumstances.

  • Restriction: You can request the restriction of the processing of your personal data in certain situations.

  • Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

  • Objection: You can object to the processing of your personal data in certain circumstances.

  • Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.

5. Data Security

We take data security seriously and have implemented measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Cookie Policy

At Bunny Hall, we are committed to providing you with services that are easy, useful, and reliable. To enhance your experience, we may use small pieces of data known as "cookies" when you interact with our website. Cookies are used to improve and personalize our services but do not identify you personally.

What Are Cookies?

Cookies are tiny text files that are placed on your computer, smartphone, or other devices when you visit our website. They serve various purposes, including:

  • Facilitating efficient navigation between website pages.

  • Allowing our services to remember your device to avoid repetitive data entry.

  • Recognizing your login credentials to save you from re-entering them on each web page.

  • Measuring the usage of our services to make them more user-friendly and ensure sufficient capacity for faster performance.

To learn more about cookies, you can visit:

Managing Your Cookie Preferences

You typically have the option to manage your cookie preferences through your web browser settings. This allows you to:

  • Accept all cookies.

  • Receive notifications when a cookie is issued.

  • Decline all cookies at any time.

Please note that choosing to decline all cookies may impact the functionality and personalization of our services, as you may not be able to take full advantage of all the features offered. You can refer to your browser's Help section for specific guidance on managing and deleting cookies on your computer.

Please be aware that depending on the web browser you use, multiple cookies may be stored in a single file.

Cookie Categories

We classify the cookies used on this website into the following categories based on the ICC UK Cookie Guide:

Category 1: Strictly Necessary Cookies

These cookies are essential for you to move around the website and use its features. They provide services such as secure access to certain areas of the website, shopping baskets, and e-billing.

Category 2: Performance Cookies

By using this website, you agree that we can place these types of cookies on your device to measure and improve our services' performance.

Third-Party Links and Advertising

Our website may include links to third-party websites and feature third-party advertising. Please note the following:

  • We do not provide personally identifiable customer data to third-party advertisers or websites.

  • Third-party websites and advertisers may employ technology to serve advertisements directly to your browser, automatically collecting your IP address when doing so.

  • These third parties may also use cookies, JavaScript, web beacons, and other technologies to measure the effectiveness of their ads and personalize advertising content.

  • We have no control over the cookies or features used by these advertisers and third-party websites, and their data practices are not covered by this Privacy Policy.

For more information about the privacy practices of these third parties, please contact them directly. The Network Advertising Initiative offers valuable information about internet advertising companies, including options to opt out of their data collection.

We do not accept liability for any losses you may incur while using these third-party websites.

7. Updates to our Privacy and Cookie Policies

We may update our Privacy and Cookie Policies from time to time to reflect changes in our practices or for legal reasons. We encourage you to check this page for any updates.

Bunny Hall remains committed to safeguarding your privacy and providing you with the best possible online experience. If you have any questions or concerns about our Privacy and Cookie Policies, please contact Barbara, our Data Protection Officer, by writing to us at 25 Binns Road, London, W4 2BS or emailing barbara@bunnyhall.co.uk

Privacy Policy Amendments

We may update this Privacy Policy periodically without prior notice, and the revised version will be published on our website. By using our services, you acknowledge that we shall not be held liable to you or any third party for such modifications. It is your responsibility to routinely review this Privacy Policy for any changes.

Requesting Privacy Policy Copies and Personal Data Access

You can request a copy of this Privacy Policy and any updated versions by contacting us through the following means:

Please note that this Privacy Policy pertains to personal data concerning individuals and does not encompass information related to companies or other organizations.

Accessing Your Personal Data and Data Accuracy

7.4 If you wish to access the personal data we have on record about you, you can do so by reaching out to us through either of the following methods:

Please be aware that a nominal administrative fee of £10 may apply. We are committed to maintaining the accuracy and currency of your personal data. If you discover any inaccuracies in the personal data we hold about you, please contact us through either of the methods below, and we will promptly rectify or delete the erroneous information.